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I've lost my login details, what should I do?

Getting back into your account if you have forgotten your password

Forgotten your password?

Don’t worry - you can reset your password by clicking on the ‘forgot your password?’ link on the sign in page:

Pressing the "forgotten password" link will automatically send an email to your registered email address with a link to reset your password.

If you don't receive this email within 5 minutes, please make sure to check your spam / junk / promotions inbox before contacting a member of our team.

Sending yourself a magic link

Another way to log in if you can't remember your password is to send yourself a magic link which will arrive in your email inbox.

If you don't receive this email within 5 minutes, please make sure to check your spam / junk / promotions inbox before contacting a member of our team.

Forgotten your email address?

If you’re not sure what email address you used to sign-up, or are having any other issues logging in, we’d be happy to help. Email [email protected] and a member of the team will get back to you as soon as possible.

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