How do I leave a review?

You can only leave a review for a supplier if you selected them on Add to Event and the event date has passed.

Reviews can be up to 750 characters & can include photographers of the supplier's work at your event!

If the supplier has been selected, once your event date has passed, you'll receive an email from us inviting you to leave a review for the supplier you booked with. All you need to do is click on the link provided in this email and you'll see a form to fill out with your review.

If you're not clicking through the email, follow these steps:

If you would like to leave a review but you forgot to "select" the supplier before your event, follow these simple steps:

If your review was positive, then great! Simply click on the link via email or follow the steps above and fill out the form with your star rating and a short message.

Don't forget to include pictures of the supplier’s work from your event if you have them, it will really help other users when planning their events in future!

If you weren’t satisfied with the supplier, we have a multi-stage process for leaving a review. First, you will be invited to provide us with feedback. We will notify the supplier of your dissatisfaction and they’ll have some time to resolve the problem.

After seven days, we’ll contact you again and invite you to leave a public review of the supplier. If it’s three stars or above, it will appear on their profile immediately.

If it’s below three stars, they’ll be given seven days to add a response to your review before it’s published on their profile.

We’ve found this process to be successful in preventing miscommunications and resolving issues to the satisfaction of both parties.