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Why has my request been denied?

Not all requests are sent to suppliers. Some are "denied" and show up in your account as "denied".

There are various reasons this can happen, for instance:

  • There is not enough information in the request regarding exactly what you're looking for so we're unable to match it with our suppliers.

    • If this is the case, you can edit your request to add more information such as the budget, guest count and a detailed message. Learn more here.

  • The request is for services we don't supply.

  • You have indicated that you'd like a pitch fee or donation from suppliers but haven't added the pitch fee or donation required.

  • Our system has detected that the request is a duplicate.

  • There are other issues with the request

If you think a request has been wrongly denied, please contact us at [email protected] so that we can help.

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